- Ensure safety of all at the scene.
- Lie the person down. If unconscious place the person on their side.
- Control any bleeding promptly.
- Send for an ambulance.
- Administer treatments relevant to the cause of the shock.
- Administer oxygen if available and trained to do so.
- Maintain body temperature (prevent hypothermia).
- Reassure and constantly re-check the person’s condition for any change.
- If the person is unresponsive and not breathing normally, follow DRSABCD.
Positioning of people with shock
If possible, lie the person down rather than in a sitting position.
For individuals with shock who are in the supine (lying) position and with no evidence of trauma, the use of passive leg raise (PLR) may provide a transient (less than 7 minutes) improvement. Because improvement with PLR is brief and its clinical significance uncertain, it is recommended that the supine position without leg raising for victims in shock be used.